KITCHI

FAQ

Common questions

Is it really PTFE-free and PFAS-free?

Yes. There's no PTFE (Teflon-type) coating on the cooking surface, and no PFAS is used.

Will eggs stick?

Warm the pan on medium, add a little butter or oil, and eggs slide. Like any pan that isn't coated, it rewards a minute of preheating.

Can I use metal utensils?

Yes. Metal spatulas, whisks and tongs are fine. The honeycomb protects the surface.

Does it work on induction?

Yes, plus gas, electric and ceramic. It's oven-safe too.

Is it dishwasher-safe?

Yes. Hand washing keeps the finish looking new longer, but the dishwasher won't hurt it.

Which size should I get?

10" for eggs and one or two people, 11" for everyday cooking, 12" for families and big batches. Most people start with 11".

How fast is shipping?

Free on every US order, delivered in 3–5 business days. You'll get tracking by email.

What if I don't love it?

You have 90 days. Return it even if you've cooked with it, and we'll refund you in full. Return shipping is on us in the contiguous US.

What does the warranty cover?

10 years against manufacturing defects. Normal wear, discoloration and misuse aren't covered.

Is it heavy?

It's heavier than a thin nonstick pan and lighter than cast iron.